IT Services & Support in Windsor

Tech Gate Computers provides IT services and support for small businesses in Windsor, Ontario. If you do not have a full-time IT person — and most small offices in Windsor do not — we are the people you call when the network drops, a machine will not boot, or you need someone to set up the new hire on Monday. We work from our shop at 2055 Wyandotte Street West and go on-site across Windsor-Essex.

Who we work with

Offices of roughly 2 to 40 people: dental and medical practices, law and accounting offices, trades and contractors, retail, clinics, non-profits and family businesses. The common thread is that technology has to work without anyone on staff whose job it is to make it work.

Two ways to work with us

As you need it. Call when something breaks. We quote before we start, and there is no monthly commitment. Good if your setup is small or stable.

Ongoing support. A monthly arrangement where we monitor, patch and back up your systems and handle the day-to-day so problems get caught earlier. Better if downtime genuinely costs you money. See managed IT services.

Plenty of clients start with the first and move to the second. There is no pressure to sign anything to get help.

What we handle

• On-site and remote IT support — day-to-day problems, at your office or over a secure remote session.
• Networks and Wi-Fi — office wiring, routers, switches, access points, dead zones and slow connections.
• Managed IT — monitoring, patching, help desk and vendor coordination for a predictable monthly cost.
• Backup and disaster recovery — automatic backups that are actually tested, not just switched on.
• Security and antivirus — endpoint protection, malware cleanup and staff-facing scam awareness.
• New PC setup and migration — new machines configured and old data moved without a lost afternoon.
• Data recovery — when a drive fails and the backup was not as good as everyone assumed.
• Printers and peripherals — the office printer that only misbehaves on deadline.

The problems we get called about most

Wi-Fi that drops in half the building. A server or shared folder nobody can reach. Email that stopped syncing. A workstation that will not boot on a Monday morning. Someone clicked something they should not have. A new employee starting tomorrow with no computer set up. None of these are unusual and none of them need a large IT firm on retainer to fix.

Why a local shop rather than a call centre

When your office is down, remote-only support has limits. We are ten minutes from most of Windsor, you speak to the technician doing the work rather than a ticket queue, and we can be standing in your office the same day when something genuinely needs hands on it. We have been repairing and supporting technology in Windsor for over 15 years.

Service area

Windsor, LaSalle, Tecumseh, Amherstburg, Essex, Lakeshore, Kingsville, Leamington and the rest of Windsor-Essex County.

Call 226-260-5509 or get in touch to talk through what your office needs. No obligation and no sales pitch.